PolycomVVX 300 HD Business Media IP Desk Phone (No PSU)

Now, I bought this for personal use so can't comment on how good it is for office use today, but here goes.This is a Polycom VVX300, a desk phone that I think released in 2013 and has surprised me slightly. Its simple black casing definitely makes it feel a bit more pro than the Cisco SPA504G I once tried to set up, and while a bit on the chunky side that's not a bad thing.The display is I think two inches diagonal and is monochrome, but I think that's good. You don't always need a massive display and the fact it's monochrome just makes it easier to read in my opinion. You can set the backlight brightness in active or idle modes and can choose from four brightness values - high, medium, low or off. Personally when active I set the backlight to medium brightness and when idle it turns off completely.It was easy to set up for the most part. Out of the box mine had already been factory reset and switched to the generic profile, despite having a sticker on the back telling me it was set up for a Microsoft Lync server (remember that?) or a Skype for Business login. I went to the web UI and entered the details for both my lines and it picked them up right away. As for how you power it - well, you can either use an external power supply (not included here) or you can use a power over Ethernet (PoE) in-line injector or a PoE switch to send power over an Ethernet cable. I went the PoE injector route - you will need one that can output 48V.As a side note, this phone can have an impressive 34 lines registered! I imagine that's only if you get the expansion module, but still, wow.Call quality is about what I expected. Typical phone quality but without the hiss. That I do like. The volume of the earpiece speaker is a little low but that could just be me. The loudspeaker however can get very loud. When it comes to the interface it can be a bit... Annoying to wrap your head around at first, but you get used to it. If you've used a Polycom desk phone before you'll probably know it better than I do several times over.The only issue I had was with incoming calls not going through, and that ultimately is a network issue, not with the phone. I had to tell it its public IP address and set the keep alive packet interval to 30 seconds, and then all has been fine since.If you want a desk phone? Get one of these. They're cheap and work very well. They may not be as modern but their firmware got its final update in September of last year. They may be EOL but they're still good for quite a while.Good stuff.

Whilst the device is new, it was surplus stock and therefore pre-configured for another cloud providers IP telephony service which needs to be unlocked before using with your own IP telephony solution. My device was polling Gamma server and tried to download it's configuration which didn't exist.Please be aware, you will need to do the following steps to factory reset the device back to it's default position as the configuration and admin password is not the default Polycom password.To unlock:Please take note of the MAC address of the device, you will need this to return the device to factory settings and reset the admin password to 456.1. Whilst device is booting after the Polycom logo appears, press soft key for "starting application..." press cancel.2. Before timer counts down, press and hold keys 1,3,5 simultaneously for more than 2 or 3 seconds and release. "Enter password:" should appear3. Toggle the 1->Aa soft key and enter the MAC address without colons and all in capitals. Note: you will not see the actual entry as it's starred out. To enter letters press the appropriate number key multiple times for the corresponding letter.4. If successfully entered, the device will reboot with the admin password of 456. You may have to enable the web interface from the phone to provision via the web interface which is an easier process once the phone has rebooted and in the idle state.

Power cord was missing and had to return

JUST TAKEN PHONE OUT OF THE BOX IT DOESNT EVEN TURN ON!!!

is very bad for connecion is very bad

This came rapidly, very well packed and looked absolutely brand new. All parts were inside and just couldn't be happier - works perfectly! Thanks!

bon produit, expédition rapide

They worked very well to bring us out of the dark ages in terms of phones. Easy to use. We had really old phones.

Tel que prévu ! Livraison rapide.

We recently started upgrading our office phones from the Polycom SoundPoint IP 335 phones.The phones are all hooked up using Power-Over-Ethernet (POE), so it makes sense to spend less on a model that doesn't come with a power cable since we don't need them. We're using them with RingCentral - and they work great, although it does take a bit to get them provisioned.Overall, these are a HUGE improvement over the previous phones. Here are some of the biggest changes:1) The voice quality is definitely better.2) There are more lines, which helps since we have a large call volume - and everybody complain about the 'call waiting' beeping in their ear with the previous 2-line phones.3) The interface is easier to use.Personally, I don't see any advantage of a color screen from the higher-end models, so this is the one that seems to be the sweet spot for us.I would highly recommend these phones if you're using VOIP - especially if you're also using POE. If you're not using POE, then you will need an additional power cable with the phone.