LAVNASmart Digital Door Lock with Fingerprint, Biometric Smart Locks, Bluetooth, Mobile App, OTP, PIN, RFID Card and Manual Key Access for Wooden Doors (LA24 Black)

Wanted to wait a few days and use the product well, before I wrote a review. Got the lock 2 months ago and the installation was very well done. I had to return many other brand locks because they were not compatible with the door thickness but this Lavna lock works with doors which are 35mm thick which was my door thickness.Installation was very good - the person had specialised tools and came to the installation site on time at the specified date. Installation took about 45 to 60 minutes and the person was very professional and skilled.As far as the lock goes, it's been excellent so far. Our door is on the ground floor and stairs are inside the house. So, we had to go down every time to open the door. But with this, we have assigned fingerprints or numeric passcodes for usual visitors and they use it easily, saving us the effort of climbing up and down the stairs multiples times daily.The Lavna app is also good but it takes some time to understand how it works and how each type of authentication method can be setup. Bluetooth based unlock and lock works within a 10ft distance. The OTP based authentication also works well. Best part is we can set time periods within which unlocking will work. For example, i can set the lock to open the site using fingerprints for the house maid between 8am to 10am only. If she tries to enter after that time, it will not allow her!Overall, quite happy with the purchase. Good product with good support. Highly recommended.Edit - after 3m of usage: Removing one star as the lever that is used to open the lock now feels a little rough to push open, and also the latch on the side of the door won't go inside fully when the lever is pressed fully. This seems to be because of a faulty spring that's not allowing free swing of the arms and restricting how much the latch pulls into the frame of the door. Although the issue was reported to the customer care center and they sent a person to fix it, the same issue seems to be cropping up again and if it gets worse, I'll have to call the person again. He xe removing one star .Update after nearly 10months of usage - the rough lever mentioned above was not a good sign, so I contacted the customer care. They promptly arranged for the replacement of the inner locking mechanism (the part that sits inside the door) after asking some standard questions and verifying that the issue is genuine. The replacement arrived on time and the installation was slightly delayed. Once the new part was installed, I havent faced any issues with the lock or the lever action - no roughness or scratchy sounds while pushing the lever down to open the door. The replacement was done a few months ago, so I'm happy to report that the problem has not occurred again. Overall, very satisfied with the lock, and specially the excellent customer support.

The product is good. fingerprint got success by 80%. The service is good. The back light of the number keypad is not working correctly. The product quality is Good. easy to operate. The fingerprint for kids are not working correctly.

Product delivered in 3days and then in next 3days it got installed. Technician removed the old lock and installed new one smoothly.Satisfied with the product and service

Have been using it since October 2021. It's a good product and has worked well. It arrived on time and was installed swiftly. Service support has also been good through this time. Overall, a good experience.

The product is better than I expected, it works flawlessly and the phone app is feature rich too.I would highly recommend especially as it's an Indian company and has good support service too.